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For riders

Ride Smarter Anywhere, Anytime

Getting a ride with Swift is fast, transparent, and completely in your control. Here's exactly how it all works — from first tap to final destination.

Swift Rider app booking screen
Step 1 - Getting Started

Sign Up & Get In

01

Download & Open

Get the Swift app from the App Store or Google Play. Open it and tap "Get Started" to begin your account setup.

02

Verify Your Number & Email

We'll send a one-time code to your phone. Enter it to confirm your identity - fast, secure, no passwords to remember.

03

You're All Set!

Your profile is created and ready. You'll receive a welcome bonus credit on your first ride. Start exploring the app!

Step 2 - Start Ride

Select, Search & Start Ride

1

Set Your Pickup

Tap on the map or search an address. Swift auto-detects your location for instant pickup.

Bole Medhanialem, Addis Ababa Piassa, Addis Ababa
2

Choose Vehicle Type

Pick from cars, bikes, SUVs, or trucks — whichever fits your trip and budget perfectly.

Bike SUV Car
Swift Rider app ride request screen
3

Get Driver Offers

Nearby drivers see your request instantly and send offers. Compare price, rating and arrival time, then choose your driver.

4

Place Your Rate

Don't like the price? Counter-bid with your own offer. Drivers can accept, decline, or negotiate back.

Your counter offer

ETB 180 ETB 160 ETB 140
Step 3 - Ride & Review

Track, Arrive & Rate

01 Live Tracking

Watch Your Ride Arrive in Real Time

As soon as a driver accepts, you'll see them moving toward you on the live map. Share your trip with family for added safety.

02 Pay Your Way

Pay With Cash or Digital Payment

Settle the fare you agreed before the trip with cash or a digital payment option. Add a tip if you like and your receipt is ready instantly.

03 Rate the Driver

Share Your Experience After Every Ride

Your ratings keep our community high-quality. Leave a star rating, a quick tip, and a note — it takes 10 seconds and makes a real difference.

04 Trip Receipt

Instant Digital Receipt — Every Single Time

Stay organized with automatic, real-time receipts generated the moment your ride is completed, ensuring every trip is properly recorded and easily accessible whenever you need it.

Swift Rider app

Your next ride is a tap away

Download Swift Rider to book rides, send parcels, order food and shop local, all from one app.

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